Frequently Asked Questions
Everything you need to know about shopping with Club L London.
How can I track my order?
Once your order has been dispatched, you will receive an email containing a tracking link. You can also track your parcel directly through our website using your order number and email address.
What is your return policy?
We offer a 14-day return period from the date of delivery. Items must be returned in their original condition, unworn, with all tags attached and in the original packaging.
Do you offer international shipping?
Yes, Club L London ships worldwide. Shipping costs and delivery times vary depending on the destination country and the shipping method selected at checkout.
How do I know which size to order?
We provide a comprehensive size guide on each product page. Our styles are generally true to size, but we recommend checking specific measurements for bodycon and bandage styles to ensure the perfect fit.
What payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express. We also offer flexible payment options such as Klarna, Clearpay, and PayPal.
Can I amend or cancel my order after it has been placed?
To ensure fast delivery, we process orders almost immediately. Once an order is placed, we are unable to make changes or cancellations. You can, however, return the items once they have been delivered.