Returns & Exchanges
At Club L London, we want you to be completely satisfied with your purchase, which is why we offer a 14-day return window for all items in their original condition with tags attached. Please note that all returns must be processed through our online portal to ensure a smooth and tracked refund process.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Ensure all garments are unworn, unwashed, and have all original tags and hygiene seals intact before placing them in their original packaging.
Generate Shipping Label
Select your preferred return carrier through the portal to download and print your prepaid shipping label or generate a QR code for paperless drop-off.
Drop Off and Track
Take your package to the nearest authorized drop-off point and keep your proof of postage until your refund has been fully processed by our warehouse team.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing